Inspection & Video Guide

Do not open the package or try your dress on until you have done the following. If you choose to not do this and you discover blemishes/issues we will not be able to confirm they occurred prior to shipping to you

  1. Using your phone, or with a friend's help, record yourself on 1 continuous video as you unbox the dress AND inspect it. 
  2. When you receive the package, set up your phone so it can record you
  3. Capture yourself carefully cutting the tape and opening the box
  4. Capture yourself carefully pulling the dress/any accessories out of the box
  5. Capture yourself carefully hanging the dress & then inspect it by slowly scanning from top to bottom, front to back. 

How to Inspect

  • Make sure the room you do this in has bright lighting, try to avoid warm lights
  • Scan left to right very slowly
  • Work your way from the straps/sleeves/neckline down to the hem, and then flip the dress and do the same for the back
  • Capture the entire bodice including the zipper/sleeves/straps.
  • Capture the entire skirt/train -  from the waist down. Hold the layers out to the side with your other hand so that you can scan over that entire area.
  • Capture the entire bottom hem, slowly scan left to right.

Still need help? Contact Us Contact Us