How do I know that a dress will look how it says it will?

First, closely inspect all of the photos & the description provided. Reach out to us and ask any questions you may have about the dress details and its current condition. When a dress sells, our team will guide the seller on how to inspect the dress for any blemishes and will let you know if there are any concerns.

We recommend upgrading to our White Glove Service to receive thorough and detailed pictures and videos of your gown before it ships.

Remember - you are not buying directly from the designer or a salon. This means that if your gown is new, a sample, or used, you should expect there to potentially be a few loose threads and missing beads. Our team assesses this on a case by case basis to determine what is considered reasonable signs of wear (even if the dress is new).